FAQ

1. What Payment Methods do you accept ?

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment through Stripe


2. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the respective courier's website.


3. What is your return policy?

We have a hassle-free 30-day return policy. If you're not satisfied with your purchase, please visit our Returns & Exchanges page for detailed instructions.

4. Do you offer international shipping?

Yes, we ship to select international destinations. During checkout, you can see if your country is eligible for shipping, and shipping rates will be calculated accordingly.

5. What's the warranty on your products?

We offer a standard 1-year warranty on all our Products.
If you encounter any issues, please contact our customer support team, and we'll be happy to assist you.

6. Can I cancel or modify my order after it's been placed?

Orders can typically be modified or canceled within the first 24 hours. Please reach out to our customer support team for assistance.

7. How can I get in touch with your customer support?

You can contact our customer support team by email at admin@prettycosmetic.store or through our Contact Us page.
We strive to respond to all inquiries within 24 hours.